Managing Risk & Cost
in Remote Support Selections

The right remote support solution can have a dramatic impact on the way IT and support organizations are able to respond to their customers' needs in a cost-effective manner. It also can introduce unnecessary risk if not properly deployed, and managing that risk is crucial to your IT success.

With so many choices and variations on the market, what are the main issues that should be considered when selecting a solution? Among SSPA members, issues like security, flexibility, ease of use, and total cost of ownership typically make the top of the list.

Join us for this webinar to:

• Hear SSPA's John Ragsdale discuss the market dynamics causing companies to depend more and more on advanced remote support capabilities

• Find out how Salvation Army CIO Clarence White outlined the cost-saving drivers that led him to his remote support solution decision

• Discover with Bomgar VP of Product Strategy & co-founder Nathan McNeill insight into how your organization can benefit from a secure, flexible and cost-effective remote support solution today

This webcast was recorded live on Thursday, February 21, 2008.

• John Ragsdale, VP of Research, SSPA
• Clarence White, CIO, Salvation Army
• Nathan McNeill, VP of Product Strategy, Bomgar Corporation

Recorded Event: February 21, 2008