Remote Support in 2007:
Thousands of companies will begin using remote desktop support solutions in 2007 to decrease call handling times by as much as 75% and increase customer satisfaction. Now is the time to begin evaluating remote support solutions to ensure that your new year's resolution to increase support productivity doesn't get burned out by fighting fires. So, what should be included in your remote desktop support requirements?
Join Nathan McNeill, VP of Product Management for Bomgar™, for essential considerations when evaluating remote desktop support solutions. Get a head-start on creating your remote support RFP for 2007, and get one step closer to supercharging your support center.
Speaker:
• Nathan McNeill, Bomgar™, Co-Founder and VP of Product Management
Recorded Event: January 17, 2007
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