Small Business Case Studies
Companies like yours use Bomgar remote desktop control to support employees and clients every day. Bomgar's enterprise remote support software, packaged for smaller support organizations, has given our customers results like these:
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With 15 helpdesk reps
50-60% of incidents Mac-related
$12,000/yr saved in licensing fees
90% 1st call resolution
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With 16 helpdesk reps
1st call resolution increased 100%
380 employees; 600 clients
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Minidoka County
School District |
With 3 helpdesk reps
On-site support decreased 98%
3,000 systems; 10 locations
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With 7 helpdesk reps
80% increase in helpdesk capacity
500+ employees
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