Broadest Support for
Your Mobile Workforce

Challenges of Remote Support for Mobile Devices

As technology evolves, more and more work is done on a different type of computer: the mobile device. Originally introduced with little more than email, these devices have developed to include robust applications and complex configuration and networking parameters. Support has had to evolve as well, no longer able to ignore the burgeoning requirements of a mobile workforce that relies on mobile devices.

Supporting Mobile Devices with Bomgar

Bomgar offers a centralized, secure remote support solution for mobile device support. Bomgar enables support technicians to support BlackBerry and Windows Mobile devices using the same process employed for supporting computer users.

Bomgar also enables support organizations to get closer to full remote control of Android and iOS mobile devices than any other solution currently available, chatting in real time, sharing Web screens and web apps, pushing key updates and rapidly resolving issues for those using the iPhone, iPad, iPod Touch, Android smartphone, and Android tablet devices.

Offering Support from the Mobile Device with Bomgar

With Bomgar you can now provide secure and collaborative remote support from all the leading mobile devices. Bomgar is first to market with complete remote support solutions that run on the iPhone, iPad, Android smartphone, and Android tablet.

Start a remote support session from your mobile device iPad supporting windows Collaborate via chat with end users, other reps, and trusted third parties to resolve issues Multi-task by simultaneously working on multiple sessions