Fixing Your Remote Support Solution?

What is the support process like with your current remote support solution? When you have to help clients, do you waste time walking customers through problems over the phone or traveling on-site to clients?

Does gaining remote desktop control with your current solution require complex firewall configuration before you can perform simple remote support tasks? Do you have to find the client's IP address or install a software client to gain control?

Remote desktop support should make you more efficient, not less. Stop wasting time just trying to connect!

Remote Desktop Control That Works!

The Bomgar B200™ will change how you do remote support, giving you the edge you need to stay competitive.

• Connect instantly: no firewall configuration or software client.
• Get an enterprise-level virtual support solution with low TCO.
• Grow your support business: Empower 2-20 help desk reps.
• Remote desktop control for Windows, Mac and Linux.

Unlike most remote support solutions, all your customer has to do is click on a link to request help. Bomgar even allows multiple remote desktop support sessions, so your IT helpdesk is more efficient. Why not try Bomgar™ today!

Powerful Remote Support

Test-drive Bomgar free for 7 days. We bet you'll be pleased.

B200 Remote Desktop Support Solution

Companies like yours use Bomgar™
And here are some reasons why:

• First call resolution increased by 90%
500+ employees; 7 IT helpdesk reps
Case Study:ACME Truck Line

• Reduced call resolution times by 60%
Over 980 employees and clients; 16 helpdesk reps
Case Study:Armstrong Watson

• On-site visits virtually eliminated
2200 clients and employees; 15 IT helpdesk reps
Case Study:Australian Finance Group

You've earned your customers' loyalty by ensuring that you always provide them with the best customer support available.

Now, increase that trust by providing virtual support through the most secure solution available. Employing appliance-based remote desktop control means your customers and employees are protected in every interaction.

The Bomgar B200™ increases your efficiency by providing:

• Firewall Transparency; No Firewall Configuration Needed

• Multi-OS Support: PC, Mac & Linux

• Reboot/Auto-Reconnect; No Client Interaction Needed

• Session Sharing & Transfer: Use IT Helpdesk Reps Efficiently

Gain an edge over your competitors with a completely scalable solution that provides the ease and reliability that you expect and deserve. Bomgar is easy for you and your clients.

Free Whitepaper:
"How to Support the New Reality of the Remote Workforce"

Special Section: How to choose the right virtual support solution!

Bomgar™ is the choice of over 10,000 support professionals in all 50 states and 48 countries.

Our clients include IT helpdesks, systems integrators, software vendors, ISPs, colleges and universities, legal and accounting firms, and insurance and financial institutions.

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