ROI Repeat Incidents

ROI Calculator Calculate Your ROI

To estimate your potential ROI from implementing remote support, select one of the calculators below. The ROI Calculator forms are pre-populated with numbers from Bomgar customers, but we encourage you to input your own numbers.

Reduce Repeat Incidents by 40 to 50%

Repeat incidents reduce the efficiency of the support team. Bomgar Customers have reduced the number of repeat incidents by utilizing Bomgar's remote support session recording. Users can save a flash recording of their session so that they can support themselves the next time the issue arises. The flash recording can also be mass-distributed to inform team members about issues or for training.

Remote Support ROI

Reduce # of Repeat Incidents

Enter the average number of handled incidents daily:    
       
Enter the percentage of calls that are repeat incidents: %  
       
Enter the average cost per incident handled: $  
       
Estimate the percentage of repeat incidents that will be eliminated: %  
       

Calculated number of incidents avoided daily:

$ 30  
       
     
Montly Savings: $ 36000  
       
Annual Savings: $ 432000