Bomgar Release 10.0.9 (April 14, 2008)

Functionality Changes

• Jumpoint Enhancements
  • Jumpoint and Jump client services will now take recovery actions and will be restarted if their processes are interrupted.
• Administrator Permissions Change
  • Once a user is configured as an administrator, a fellow administrator can add/remove past admin only options from that administrator. Specific options are no longer grayed out and all options are selected by default upon the creation of a new administrator.
  • Verbiage added to the Group Policies Page and User Accounts Page:
    NOTE: Granting administrator privileges will allow this user to grant themselves any other permissions.

Issues Resolutions

• Rep Client
  • Copy and Paste issues are now fixed.
  • Reboot/Reconnect issues with Windows 9x clients are now fixed.
  • RepClient system tray balloons disappear slower allowing easier reading of the messages they display.
  • Some issues with Special Actions are now resolved for Windows.
• MAC
  • An issue where Mac Customer Clients were not able to support best performance/best appearance has been resolved.
  • An issue where the Mac Customer Client install packages were not removed properly when the Customer Client installs has been resolved.
  • An issue where the Mac Customer Client was not supporting number pad keys properly has been resolved.
• Group Policies
  A critical issue where it would prevent removal of members from teams or Jumpoints when defined in a group policy has been resolved.
• Misc Web Enhancements
  • Added additional syslogging for removing/adding members to push agents or support teams.
  • “Internal error, please try again” issues have been resolved.

Known Issues

• An issue still exists in properly displaying the Customer Agreement on Windows95 platform.
• There is currently an issue with Windows9x-deployed Jump client auto-upgrading appropriately.