Submitting an Upgrade Request:

Regular releases of Bomgar™ software are available to all customers with current maintenance contracts.

All customers with current maintenance contracts are placed into a rollout schedule so they receive the latest software builds from Bomgar™. If you are one of these customers, we will contact you via email to begin upgrading your software.

However, you do not need to wait for us to contact you. You can expedite your upgrade request by submitting your information to the form on the left.
 

Bomgar™ Change Log

For detailed information on the latest releases, please visit our Newest Releases Blog.

Questions about upgrading?

Please email Bomgar's support team with any questions about upgrading your Bomgar™ software.
support@bomgar.com

Are you using AccessDesk?

AccessDesk Transition

Since the release of Bomgar™ 10.0, we have officially discontinued the sale of the remote access product, AccessDesk™.

Bomgar now includes the new Jump Technology™, which allows for clientless remote access to unattended computers.