Just like end-users and customers, your IT infrastructure requires constant support. However, unlike your user base, your back-office IT systems, applications, and equipment don't just work from 9 to 5.
Whether you are supporting Linux web servers, Windows application servers, Unix mainframes, or Cisco networking hardware, you know that uptime is measured in months, but downtime is measured in dollars.
Bomgar offers a solution for supporting your IT infrastructure remotely that combines the on-premise, unattended access model of legacy remote control tools with the web-enabled architecture of end-user remote support solutions. Bomgar's secure appliance is installed in your DMZ and integrated into your environment, enabling you to control access through your user directory and audit every remote access session.