Enforcing security policies and access controls for employees, external IT service providers, and vendors can be challenging. When individuals have privileged access to systems on your network, you need to ensure those accounts are managed in a secure, auditable way.
With Bomgar, you can give third-party IT vendors secure remote access to all of the systems and devices on your network. Bomgar addresses many crucial IT security requirements of industry regulations, such as PCI DSS and HIPAA. Granular permissions, SSL encryption, and detailed audit reports guard every support session.
According to the Trustwave 2013 Global Security Report, "63% of the 450 data breaches studied were linked to a third-party component of IT system administration." This is because most current products for third-party remote access don’t offer granular security settings or provide a comprehensive audit trail. Bomgar helps you lock down third party vendor access, improving your network security and compliance.
Bomgar lets you empower your IT service providers and vendors without compromising security. Here are just some of the ways.
Bomgar’s Embassy feature is a way to provide secure, auditable, cross-platform remote access to third parties who need regular access your systems. Create an Embassy for every vendor or IT support services company, and granularly control what each can access.
Engaging a developer or bringing an outside expert in to assist with a support session usually means disconnecting from the customer and calling back later. It also usually means using the vendor's support tool. With Rep Invite, your internal team can collaborate with any expert to resolve incidents, even if the experts have never used Bomgar.
Bomgar's session recording captures videos of every action performed within a remote support session, including who is controlling the mouse and keyboard at any given time during the support session.
Today’s news is filled with data breach stories that stem from security gaps introduced by third-party IT vendors. This isn’t surprising.
The 2013 Trustwave Global Security Report found, “63% of the 450 data breaches studied were linked to a third-party component of IT system administration.” That means a third party IT vendor introduced security deficiencies that were easily exploited by hackers.
Download this brief pdf outlining five IT vendor management best practices and policies you can implement to secure your interactions with IT vendors.
"The server team uses Bomgar’s Embassy feature to bring in vendors, so they don’t have to set up VPN access for each vendor rep. “This way they can only access the systems we define.”
“It became increasingly important to have a tool that was easy to use, efficient and obviously rock solid from a security perspective. Based on those criteria, there really weren’t too many products out there that had the whole package.”