Common operational security practices: Secure remote desktop access deployment guide by Symantec

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Operational Practices Recommendations

The following recommendations pertain to common operational security practices.

	Recommendation	Rationale
27.	*Logging & Reporting* Symantec recommends that reports be downloaded and archived. A future Bomgar Box™ software update will add the ability to send logs to a centralized log sever. Symantec recommends that this functionality be enabled when available.	Collection and reviewing of logs aids in identifying anomalous activities and is of benefit when investigating security or misconduct related events.
28.	*Least Privilege Access* Symantec recommends that group policies be utilized to apply appropriate segmentation and delegation of functionality to your support representative team.	The security best practice of providing Least Privilege Access ensures that adequate separation of duties and the ability to grant functionality based on the business requirement for the individual roles and responsibilities is maintained.

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