Become a Bomgar™ Jedi: Tips from the Master

Joel Bomgar, Founder, CEO and Jedi Master:
And a few last things before we jump straight into questions. Let us know if you have any questions or problems. We try to stay very open to our customer base and we do truly believe in developing what our customers want most. And, the best way we can do that is if you let us know what you want, what you'd like to see in our product, in the road map, and other things. Keep open lines of communication and keep us updated on how your situation in the field is needed. And, that's one of the reasons we added Macintosh support for Mac OS 10. We added that in our version 9.1, so our customers have been enjoying that for a little while now and it's really just a matter of we can include in our products what's necessary if we know from our customers what they want.

Give us suggestions on how to improve our support materials. We want to have great documentation out there about what our product does but also how to use it in the most advantageous manner to your organization. So, if there's whitepapers that would be beneficial to you please let us know. Give us feedback on how to improve our product. The best was is probably contact our sales department. They can pass that along to the right - whoever you've been working with, they can pass that along to the right person. We can get you an answer on where we're going with a specific feature or something like that or if there's things you'd like to see in our product.

Also, send us stories. If you've got - if you've found unique ways to use the Bomgar Box™ or if you've got a great application that could become more effective if we went a certain way with our product, you know, we have the flexibility that we want to be able to build our product in a way that best serves you. So, I believe that is the last slide.