Customer application sharing selection window: Bomgar™ remote desktop access user's guide Free Trial | Support Virtualization Blog | Webcasts
Remote Desktop Access with Bomgar Remote Desktop Access Help Desk Support Solutions Customers Help Desk News About Bomgar Contact Bomgar

Bomgar Representative User's Guide

What the Customer Sees

PDF PDF Version (4.9MB)   Email Email This Item


Screen Sharing


When you request screen sharing, the settings your administrator has configured will determine whether your customer is prompted to share his or her full screen or to select specific applications to share.

If application sharing is enabled, the selection window will pop up in front of the customer client chat window. After screen sharing is granted, the application selection window can be accessed by clicking the arrow at the right of the customer client.

Choose Applications

Choose Applications Side

 

Overview

>The B300
>The B200
>The B100

Index


> Introduction
> Installing the Rep Client
> How to Use the Rep Client
Rep Client Overview
Settings
Settings: Support
Settings: Presentation
Dashboard
Dashboard: Monitoring
Representative Chat
Running a Session
Session Keys
Queues: Personal
Queues: General
Queues: Sort
Jumpoint
Jumpoint: Hostname/IP
Jump Clients
Jump Clients: Stats
Jump Clients: Browse
Presentation
Presentation: Scheduling
Presentation: Applications
Session Overview
Session Tools
Chat
Screen Sharing
Screen Sharing (cont.)
Screen Sharing Tools
File Transfer
File Transfer Tools
Command Prompt
Command Prompt Tools
System Info
System Info (cont.)
System Info Tabs
System Info Tools
Summary
Rep Exit Survey
> What the Customer Sees
Public Site
Customer Interface
Screen Sharing
Privacy Screen
Automatic Log On
Show My Screen
Presentation Interface
Customer Exit Survey
Troubleshooting
> Licensing & Support
> Copyrights
© 2003-2008 Bomgar Corporation | All Rights Reserved Remote Desktop Access Products | Help Desk Support Solutions | Unattended Remote Access | Webcasts
Formerly NetworkStreaming Inc. | PrivacyRemote PC Access | Mac Remote Access | Linux Remote Access | Remote Support for Windows Mobile