Bomgar B200 Appliance User's Guide

Licensing Restrictions & Tech Support

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Licensing Restrictions

One Bomgar license enables one support representative at a time to troubleshoot an unlimited number of remote computers, whether attended or unattended.* Although multiple accounts may exist on the same license, two or more licenses (one per concurrent support representative) are required to enable multiple support representatives to troubleshoot simultaneously.

*Starter Service accounts are limited to 25 Jumpoints and/or Jump clients per license.

Tech Support

At Bomgar, we are committed to offering the highest quality service by ensuring that our customers have everything they need to operate with maximum productivity. If you ever need help with a Bomgar solution, please contact Bomgar technical support consultants toll-free at 1.877.8BOMGAR x2 or internationally at +01.601.519.0123 x2. You can also reach us at support@bomgar.com. Technical support is provided with annual purchase of our maintenance plan.

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