Training: SSL Certificate – Self-Signed

Training Videos

First Login

Download Rep Console

Customer Connection

SSL Certificate CA

Screensharing Basics

Chat Basics

File Transfer Basics

Session Management

This video is specific to older versions of the Bomgar Appliance software. If your Bomgar Appliance is running Base 3.2 or later, please see Using SSL Certificates, Certificates: Advanced Configuration, or Certificates: Basic Configuration.

  • Go to SSL Configuration page under Security tab of the administrative interface
  • Choose key strength (2048, 1024, or 512-bit)
  • Enter location, contact information, and domain name
  • Create private key password
  • Enter multiple subject alternative names if necessary
  • Click Generate Self-Signed SSL Certificate button
  • Download Public Self-Signed Certificate and Private Key to secure location
  • Go to Networking tab of admin interface and select IP address to apply certificate to
  • Browse to public certificate and private key files
  • Enter private key password
  • Click Upload and confirm that you wish to replace existing SSL Certificate
  • Once certificates are uploaded, contact Bomgar to complete process
  • Bomgar rep will create unique license package
  • After receiving software build, click Management tab in admin interface, and go Security page
  • Enable SSL Certificate Validation to secure remote desktop control activity