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This video is specific to older versions of the Bomgar Appliance software. If your Bomgar Appliance is running Base 3.2 or later, please see Using SSL Certificates, Certificates: Advanced Configuration, or Certificates: Basic Configuration.
- Go to SSL Configuration page under Security tab of the administrative interface
- Choose key strength (2048, 1024, or 512-bit)
- Enter location, contact information, and domain name
- Create private key password
- Enter multiple subject alternative names if necessary
- Click Generate Self-Signed SSL Certificate button
- Download Public Self-Signed Certificate and Private Key to secure location
- Go to Networking tab of admin interface and select IP address to apply certificate to
- Browse to public certificate and private key files
- Enter private key password
- Click Upload and confirm that you wish to replace existing SSL Certificate
- Once certificates are uploaded, contact Bomgar to complete process
- Bomgar rep will create unique license package
- After receiving software build, click Management tab in admin interface, and go Security page
- Enable SSL Certificate Validation to secure remote desktop control activity
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