Training: Chat Basic

Training Videos

Customer Connection

Download Rep Console

SSL Certificate CA

SSL Certificate Self-Signed

Screensharing Basics

File Transfer Basics

Session Management

Chat with a remote end user during a support session and view other features available with chat.

Create canned messages
Use canned message during a support session
Run sessions using Click-To-Chat
Run sessions using the full customer client
Elevate a Click-To-Chat session to the full customer client
Share files via the chat interface
Push a URL to the remote computer