Unattended Remote Access Included
Not all remote support sessions have a confused human on the other end. Often technicans need remote access to unattend remote desktops or servers in the datacenter.
Bomgar lets support technicians can gain remote desktop control of unattended computers and servers through firewalls with our patent-pending Jump Technology.
Other remote access solutions make you pay for every remote desktop or server you need to access. But Jump Technology is included in every Bomgar license.
In many cases, Jump enables remote access with no pre-installed client on the remote computer.
Learn More: Jump Technology
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Vendor Access Management
A patchwork of VPNs and legacy remote control utilities (like VNC or RDP) is not the most secure setup for letting in vendors to support critical 3rd party applications in your network.
It's your data. It's your network. It's your neck on the line. Shouldn't vendors use a remote support tool YOU trust?
Bomgar's patent-pending Embassy™ feature lets you manage vendors' access into your network at a granular level.
Create an Embassy for each of your vendors and set specific security parameters for each, such as whether or not the vendor will have full remote control or view only access.
Embassy also lets you report on and audit vendor activity. It even produces videos of every remote support session involving a vendor.
Learn More: Embassy
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