What's New in Bomgar 10.1

Administrative Interface

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Configuration > Support Teams Example Chart


  Team 1 Team 2 Team 3 Team 4
Steve Role Manager Manager Lead Lead
Relationships Can administer Jake because Jake is in a lower role
Cannot administer Lisa because Lisa is in the same role		 Can administer Jake because Jake is in a lower role
Can administer Lisa because Lisa is in a lower role		 Can administer Jake because Jake is in a lower role
Cannot administer Lisa because Lisa is in a higher role		 Can administer Jake because Jake is in a lower role
Cannot administer Lisa because Lisa is in the same role
Lisa Role Manager Lead Manager Lead
Relationships Can administer Jake because Jake is in a lower role
Cannot administer Steve because Steve is in the same role		 Can administer Jake because Jake is in a lower role
Cannot administer Steve because Steve is in a higher role		 Can administer Jake because Jake is in a lower role
Can administer Steve because Steve is in a lower role		 Can administer Jake because Jake is in a lower role
Cannot administer Steve because Steve is in the same role
Jake Role Member Member Member Member
Relationships Can administer no one because Jake is in the lowest role Can administer no one because Jake is in the lowest role Can administer no one because Jake is in the lowest role Can administer no one because Jake is in the lowest role

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10.1 | 10.0

Support Teams

 

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> Administrative Interface
Login
Status
Config>Options
Config>Teams
Config>Teams cont.
Config>Jump Client
Users/Security>Accounts
Users/Security>Providers
Users/Security>Grouping
Users/Security>Kerberos
Reports
Mgmnt>Security
Mgmnt>Email
Mgmnt>Failover
Mgmnt>Failover cont.
Mgmnt>Failover cont.
> Representative Client
Login
Jump Client Interface
Dashboard
Screen Sharing: Privacy
Screen Sharing: Reboot
File Transfer
   
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