Remote Desktop Access Appliance Comparison
For the enterprise corporation, your choice should be the Bomgar B300™. The B300 gives the greatest assurance of reliability to companies that have support as a mission-critical component of their organizations. Offering enhanced hardware reliability and redundant components, the B300 is designed specifically for enterprise corporations. With its robust architecture, the B300 is the recommended appliance model for running the Syslog and RADIUS features available with Enterprise Edition licensing.
The Bomgar B200™ is Bomgar's established delivery model for our remote support software. The B200 is the perfect fit for small businesses, enabling your support team of up to 20 representatives to offer effective, affordable support.
| Feature |
B300 – Enterprise |
B200 – Small to Medium Enterprise |
| Installation |
Easy 30-minute setup |
Easy 30-minute setup |
| Security |
256-bit AES SSL encryption; Recent Product Penetration Test performed by Symantec |
256-bit AES SSL encryption; Recent Product Penetration Test performed by Symantec |
| Physical Dimensions |
1U rack-mountable server1.7 x 17.2 x 26.7 in., 45 lb. |
1U rack-mountable server1.7 x 16.7 x 14 in., 17.5 lb. |
| Licenses |
Maintain up to 300 representative licenses |
Maintain up to 20 representative licenses |
| Redundant Architecture |
Dual processors and dual power supplies |
Not available |
| Multiple Hard Drives |
RAID 5 – 3 hard drives and 1 hot spare |
Not available |
| Hard Drive Failure Notification |
Email alert, external LED alert, and detailed alert within the web interface |
Not available |
| Licensing Available |
Enterprise |
Standard |
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