Remote Desktop Access Appliance Comparison

For the enterprise corporation, your choice should be the Bomgar B300™. The B300 gives the greatest assurance of reliability to companies that have support as a mission-critical component of their organizations. Offering enhanced hardware reliability and redundant components, the B300 is designed specifically for enterprise corporations. With its robust architecture, the B300 is the recommended appliance model for running the Syslog and RADIUS features available with Enterprise Edition licensing.

The Bomgar B200™ is Bomgar's established delivery model for our remote support software. The B200 is the perfect fit for small businesses, enabling your support team of up to 20 representatives to offer effective, affordable support.

Feature	B300 – Enterprise	B200 – Small to Medium Enterprise
Installation	Easy 30-minute setup	Easy 30-minute setup
Security	256-bit AES SSL encryption; Recent Product Penetration Test performed by Symantec	256-bit AES SSL encryption; Recent Product Penetration Test performed by Symantec
Physical Dimensions	1U rack-mountable server1.7 x 17.2 x 26.7 in., 45 lb.	1U rack-mountable server1.7 x 16.7 x 14 in., 17.5 lb.
Licenses	Maintain up to 300 representative licenses	Maintain up to 20 representative licenses
Redundant Architecture	Dual processors and dual power supplies	Not available
Multiple Hard Drives	RAID 5 – 3 hard drives and 1 hot spare	Not available
Hard Drive Failure Notification	Email alert, external LED alert, and detailed alert within the web interface	Not available
Licensing Available	Enterprise	Standard

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