Remote Desktop Support for Mac

Bomgar has supported Mac OS X since 2007. And, unlike some remote support solutions that stop with basic support, Bomgar offers largely the same functionality for Mac as it does for Windows.

Without Bomgar, support organizations must settle for patched-together solutions, limited functionality and awkward connection processes if they need to support a Mac outside the company firewall. With Bomgar, remote Mac support is integrated into all your other support systems and processes.

Mac Remote Desktop Control

Customer System Requirements
Mac OS X 10.4 - 10.7

Technician System Requirements:
Mac OS X 10.4 - 10.7

More Information on Mac Support:
Using Bomgar for Remote Mac Support
Mac Support: Bomgar Feature Profile (pdf)

Offer Remote Support From Mac OS X

Support reps can also offer remote support from Mac OS X to any other platform Bomgar supports. Reps who run Mac can control Windows, Mac and Linux systems, or Windows Mobile and BlackBerry devices.

With Bomgar, your support technicians can:
• Support Macs over the Web without VPN
• Access attended or unattended Macs
• Remote control with no pre-installed client
• Fix one system while another reboots
• Access all systems involved in an issue