Bomgar Mobile Rep Consoles

Bomgar extends the reach of your company's IT support with the most complete remote support capabilities from the iPhone, iPad, Android smartphones and tablets!

The new suite of mobile device rep consoles increase IT remote support efficiency by allowing support technicians to stay productive while mobile, delivering exceptional collaborative remote support anytime and from any place, with nearly any device.

The mobile device rep consoles affords your company greater flexibility in how it delivers exceptional IT remote support. Mobile devices are yet another option in your company's multi-platform support capabilities, and Bomgar is there to help you.

Watch the Bomgar Mobile Rep Consoles in action!

Watch the Bomgar Mobile Rep Consoles in action!

Summary of Capabilities

  • Start a remote support session from the mobile device
  • View and share screens remotely with end user
  • Collaborate via chat with end users, other reps, and trusted third parties to resolve issues
  • Multi-task — simultaneously work on multiple sessions
  • Access and supports attended and unattended devices
  • Secure — all your session data and recordings are saved and protected behind your company firewall
Start a remote support session from your mobile device View and share screens remotely with end user Collaborate via chat with end users, other reps, and trusted third parties to resolve issues Multi-task by simultaneously working on multiple sessions