Remote Desktop Control for the SMB

Unlimited user accounts
Create an unlimited number of representative accounts for Bomgar™. Because Bomgar™ remote computer control licenses are based on concurrent usage. Individual representatives are welcome to share licenses, but only one representative can use a shared license at a time.

Network-specific rules
• Apply specific rules and privileges to remote support reps according to the network from which they connect to the appliance.
• Monitor and direct incoming support traffic according to IP address range.

Automatic backup scheduling
Using an API, schedule automatic appliance backups to ensure your settings are safe in the event of technical difficulties. Backups can be password-protected via the administrative interface to prevent unauthorized access.