Configuring the Bomgar Box for Kerberos Authentication

Introduction

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Bomgar supports single sign-on functionality using the Kerberos authentication protocol, enabling users to authenticate to your Bomgar Box without having to enter credentials. This document details methods for integrating the Bomgar Box in some typical Kerberos/networking configurations. This document is intended to be used by trained individuals with a working knowledge of Kerberos. It is assumed that you either have an existing implementation of Kerberos deployed or are in the process of deploying a Kerberos implementation. As there are many possible Kerberos configuration implementations, this document serves only as a guide for standard implementations.

Prerequisites

Prior to integrating the Bomgar Box with your Kerberos configuration, ensure that the following requirements are met:

• You must have a Bomgar Box with Enterprise licensing.
• You must have a working Kerberos Key Distribution Center (KDC).
• Clocks must be synchronized across all clients, the KDC, and the Bomgar Box. Using a Network Time Protocol (NTP) is the recommended method of synchronization.
• You must have a service principal created on the KDC for your Bomgar Box.

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