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Bomgar™ API Programmer's Guide

Reporting API

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SupportCustExitSurvey & SupportRepExitSurvey Query Examples


SupportCustExitSurvey: Sessions started July 1 2008 to present for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportCustExitSurvey&start_date=2008-07-01&duration=0&report_type=rep&id=all
SupportCustExitSurvey: Sessions started July 1 2008 to present for all teams, by team http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportCustExitSurvey&start_date=2008-07-01&duration=0&report_type=team&id=all
SupportCustExitSurvey: Sessions started July 1 2008 to present for a specific rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportCustExitSurvey&start_date=2008-07-01&duration=0&report_type=rep&id=1
SupportCustExitSurvey: Sessions started July 1 2008 to present for a specific team http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportCustExitSurvey&start_date=2008-07-01&duration=0&report_type=team&id=1
SupportCustExitSurvey: Session started the month of July 2008 for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportCustExitSurvey&start_date=2008-07-01&duration=31&report_type=rep&id=all
SupportCustExitSurvey: Sessions started 8.00 AM July 1 2008 to present for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportCustExitSurvey&start_time=1214899200&duration=0&report_type=rep&id=all
SupportCustExitSurvey: Session started 8.00 AM July 1 2008 to 6.00 PM July 1 2008 for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportCustExitSurvey&start_time=1214899200&duration=36000&report_type=rep&id=all
SupportCustExitSurvey: Sessions ended July 1 2008 to present for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportCustExitSurvey&end_date=2008-07-01&duration=0&report_type=rep&id=all
SupportCustExitSurvey: Session ended the month of July 2008 for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportCustExitSurvey&end_date=2008-07-01&duration=31&report_type=rep&id=all
SupportCustExitSurvey: Sessions ended 8.00 AM July 1 2008 to present for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportCustExitSurvey&end_time=1214899200&duration=0&report_type=rep&id=all
SupportCustExitSurvey: Session ended 8.00 AM July 1 2008 to 6.00 PM July 1 2008 for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportCustExitSurvey&end_time=1214899200&duration=36000&report_type=rep&id=all
SupportRepExitSurvey: Sessions started July 1 2008 to present for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportRepExitSurvey&start_date=2008-07-01&duration=0&report_type=rep&id=all
SupportRepExitSurvey: Sessions started July 1 2008 to present for all teams, by team http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportRepExitSurvey&start_date=2008-07-01&duration=0&report_type=team&id=all
SupportRepExitSurvey: Sessions started July 1 2008 to present for a specific rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportRepExitSurvey&start_date=2008-07-01&duration=0&report_type=rep&id=1
SupportRepExitSurvey: Sessions started July 1 2008 to present for a specific team http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportRepExitSurvey&start_date=2008-07-01&duration=0&report_type=team&id=1
SupportRepExitSurvey: Session started the month of July 2008 for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportRepExitSurvey&start_date=2008-07-01&duration=31&report_type=rep&id=all
SupportRepExitSurvey: Sessions started 8.00 AM July 1 2008 to present for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportRepExitSurvey&start_time=1214899200&duration=0&report_type=rep&id=all
SupportRepExitSurvey: Session started 8.00 AM July 1 2008 to 6.00 PM July 1 2008 for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportRepExitSurvey&start_time=1214899200&duration=36000&report_type=rep&id=all
SupportRepExitSurvey: Sessions ended July 1 2008 to present for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportRepExitSurvey&end_date=2008-07-01&duration=0&report_type=rep&id=all
SupportRepExitSurvey: Session ended the month of July 2008 for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportRepExitSurvey&end_date=2008-07-01&duration=31&report_type=rep&id=all
SupportRepExitSurvey: Sessions ended 8.00 AM July 1 2008 to present for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportRepExitSurvey&end_time=1214899200&duration=0&report_type=rep&id=all
SupportRepExitSurvey: Session ended 8.00 AM July 1 2008 to 6.00 PM July 1 2008 for all reps, by rep http://support.example.com/api/reporting.ns?username=test&password=test
&generate_report=SupportRepExitSurvey&end_time=1214899200&duration=36000&report_type=rep&id=all

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> Introduction
> Session Generation
External Key
> Reporting API
Session
Session: XML
Session: XML cont.
Session: XML cont.
Session: XML cont.
Session: (e.g.)
SessionListing
SessionListing: (e.g.)
SessionSummary
SessionSummary: (e.g.)
SessionRecording
CommandShellRecording
PresentationRecording
Cust/RepExitSurvey
Cust/RepExitSurvey: XML
Cust/RepExitSurvey: (e.g.)
SupportTeam
SupportTeam: XML
SupportTeam: XML cont.
SupportTeam: (e.g.)
> Command API
generate_session_key
transfer_session
get_logged_in_reps
get_support_teams
get_api_info
> Backup API
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