The Bomgar B100™

B100 Installation Guide B100 Setup Video

Once you've configured your Dynamic DNS account and your Linksys™ router, you'll need to upload the remote control software build for your Bomgar B100™.

Step 4: Upload Your Remote Control Software Package

1. Now, you will need to upload your Bomgar™ remote control software package. Go to your Bomgar Box™ URL (i.e., hostname.domain.com/appliance) and log into the Box.
2. Go to the Security page.
3. Under Update the Software on This Appliance, click Browse, select the Bomgar™ software package you received from our support staff, and click Update Software. The upload may take a few moments. If you do not have this software, please contact Bomgar™.
   
   
    

You are now finished with installation of the Bomgar B100™ remote support appliance. You can now log in from anywhere in the world and download the representative client to provide remote support to your clients. For further instructions on using Bomgar™ remote control software, please see the Bomgar™ user's guides. If you have any questions, please contact Bomgar™ tech support toll-free at 1.866.652.3177 or internationally at +01.601.519.0123. You can also email us at support@bomgar.com.