The Bomgar B100™

Remote Desktop Control for the Small Helpdesk

The Bomgar B100™ is the perfect remote control tool for small IT outsourcers and internal helpdesk groups. With the B100™, one to five support technicians can provide enterprise-class remote support to end-users wherever they are.

Cut costs by supporting Windows, Mac or Linux, Windows Mobile & BlackBerry with one solution. Own vs. rent to eliminate monthly fees. And drastically cut travel expense & phone support.

System Specifications

For IT representatives' local computer:

• Windows 2000-Vista or Server 2003
• Mac 10.4-10.5
• SUSE Enterprise Desktop Linux
• Browser of your choice (IE, Firefox, Opera)
• Internet connectivity (T1, cable, ISDN, or DSL)

For customers' supported remote computers:

• Windows 95-Vista PC or Server 2003
• Mac 10.3.9-10.5
• SUSE, Ubuntu, RedHat, or Fedora versions of Linux
• Windows Mobile 5 for Pocket PC, Pocket PC Phone
  Edition, or Windows Mobile 6 Classic or Professional
• Blackberry 4.2.2 and up
• Internet connectivity (dialup, T1, cable, ISDN, or DSL)

Hardware Specifications:

• Hardware Type: Desktop-Sized Appliance
• Dimensions: 2.6 x 8.3 x 10.9 in., 4.5 lb.
• Single processor and power supply
• Single hard drive
• License Capacity: Up to 5 concurrent support reps