Bomgar Jump Technology User's Guide

Overview

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Bomgar's Jump Technology is a revolutionary solution for supporting any unattended computer. Jump enables a virtual support technician to access and control unattended computers in any network dynamically and remotely and includes both a client-based and a clientless solution. In many cases, remote control can be established even when there is no pre-installed software client on the remote computer.

Bomgar's patent-pending Jump Technology is baked into Bomgar's core product and included in all license offerings. When clientless, Jump can provide remote access to unattended computers in a local network and/or remote networks via a Jumpoint™. When client-based, Jump provides remote access to unattended computers by establishing sessions via a pre-installed Jump client. The clientless and client-based solutions of Bomgar's Jump Technology enable access to any unattended computer in any network.

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