Mac Support

Remote desktop support for, or from, Mac systems with no pre-installed software client

Remote Desktop Support Software for Mac

Bomgar has supported Mac OS X since 2007. And, unlike some remote support solutions that stop with basic support, Bomgar offers largely the same functionality for Mac as it does for Windows. Without Bomgar, support organizations must settle for patched-together solutions, limited functionality and awkward connection processes if they need to support a Mac outside the company firewall. With Bomgar, remote Mac support is integrated into all your other support systems and processes.

Remote Desktop from Mac to PCs or Mobile Devices

Supporting Windows 8 from Mac OS X
See and control remote computers, no matter the OS

Your Mac support reps probably want to run Mac themselves.

With Bomgar, support reps can offer remote support from Mac OS X to any other platform Bomgar supports. Reps who run Mac can control Windows, Mac and Linux systems. They can also support mobile devices, including iPad, iPhone, Android, Windows Mobile and BlackBerry devices.

With Bomgar, your support technicians can:

  • Support Macs over the Web without VPN
  • Access attended or unattended Macs
  • Remote control with no pre-installed client
  • Fix one system while another reboots
  • Access all systems involved in an issue

System Requirements for Mac Support

Mac to Mac Remote Desktop Control
Mac to Mac Remote Desktop Control

Customer System

  • Mac OS X 10.6 - 10.9

Technician System

  • Mac OS X 10.6 - 10.9

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