Remote control BlackBerry smartphones and devices with Bomgar - no pre-installed client software is required. Connect to the end-user no matter where they are located. Remote support of a BlackBerry smartphone is very similar to supporting a remote computer. Support technicians can:
For complete details on using Bomgar's BlackBerry support, including how to use BES to deploy Bomgar Buttons for BlackBerry smartphones, view the Supporting BlackBerry Technical Guide.
Use a secure app on your Android device, iPad, iPhone or iPod touch to support remote desktops, servers and mobile devices.
Deploy an icon on remote desktops that customers can click to launch a remote support session.