Press Releases

Bomgar Wins Advocate Marketing Program and Marketer of the Year Awards

— Bomgar, the leader in enterprise remote support solutions, today announced it’s won the Advocate Marketing Program of the Year and Advocate Marketer of the Year awards in the first annual Best Advocate Marketing Awards, presented by Influitive. The Best Advocate Marketing Awards, also known as the BAMMIES, recognize B2B companies employing advocate marketing campaigns to capture the enthusiasm of their customers, partners, and fans, and turn it into a powerful force for igniting business growth. Full Story

RDP Integration and Updates for Android, iPhone and iPad Support in Bomgar 14.1

— Bomgar, the leader in enterprise remote support solutions, today announced the latest version of its software, Bomgar 14.1. The Bomgar remote support solution allows technology support professionals to access and fix nearly any system or device, located anywhere in the world—from remote desktops and laptops, to servers and switches, and smartphones and tablets. Bomgar 14.1 introduces many enhancements and expanded capabilities, making it even easier for organizations to provide world-class tech support. New features include an integration with Microsoft Remote Desktop Protocol (RDP), HTML5 chat support for desktop and mobile devices, mobile presentation clients, improved prompts and notifications, plus a number of configuration enhancements to customize the support experience for customers and endpoints. Full Story

Bomgar Named a University Business Magazine 2014 Readers’ Choice Top Product

— Bomgar, the leader in enterprise remote support solutions, today announced it has been selected as a University Business Readers’ Choice Top Product for 2014. Its second consecutive year to receive this recognition, the Bomgar solution is deployed by more than 675 colleges and universities around the globe. Full Story

Large Non-profit Securely Supports 2,000 Users with Bomgar

— Bomgar, the leader in enterprise remote support solutions, today announced that The Michigan State Council Knights of Columbus is using its solution to support a large statewide membership and network. A fraternal organization affiliated with the Roman Catholic Church, The Michigan State Council has approximately 70,000 members located throughout the state. The Michigan State Council administers a statewide email system to facilitate communication throughout the organization, and provides remote support to approximately 2,000 state directors, local Grand Knights and other local officers using the email system. Full Story

Bomgar Improves Efficiency and Security for IT Service Providers

— Bomgar, the leader in enterprise remote support solutions, today announced that more than 340 IT service providers are using its secure remote support solution to provide superior tech support. Whether supporting businesses or individual consumers, Bomgar has enabled these service providers, such as CSC and Plumchoice, to enhance their customer support experience and increase technician productivity. Full Story

Surgical Information Systems Transforms Tech Support Using Bomgar

— Bomgar, the leader in enterprise remote support solutions, today announced a new case study by Forrester Consulting that shows Bomgar has enabled Surgical Information Systems (SIS) to greatly improve tech support efficiency. SIS is a provider of perioperative information technology software solutions including surgical scheduling, nursing documentation, and an Anesthesia Information Management System (AIMS), and analytics for operating rooms in North American hospitals. SIS has used the Bomgar remote support solution to transform the way they do business, allowing them to deliver service more quickly and efficiently while also increasing security and compliance, resulting in a more positive support experience. Full Story

Rob Meinhardt Named to Bomgar’s Board of Directors

— Bomgar, the leader in enterprise remote support solutions, has named Rob Meinhardt to the company's board of directors. The high tech industry veteran joins Bomgar as the company looks to build on its success and growth in the enterprise remote support market. Full Story

Valley Hospital Improves HIPAA Compliance with Bomgar Remote Support

— Bomgar, the leader in enterprise remote support solutions, today announced that The Valley Hospital is using its solution to provide secure, remote support to 5,000 employees, physicians and volunteers in 30 different locations. The hospital’s main campus is located in Ridgewood, New Jersey, and provides services in cardiology, oncology, women’s and children’s services, emergency care, orthopedics and neurosciences. Part of The Valley Health System, the The Valley Hospital is the hospital of choice for thousands of residents in northern New Jersey. Full Story

ifm electronic gmbh Improves Remote Tech Support with Bomgar

— Bomgar, the leader in enterprise remote support solutions, today announced that ifm electronic gmbh will be using its technology to realize flexible COPE (Corporate Owned Personally Enabled) initiatives and benefit from more efficient support services. Headquartered in Germany, ifm electronic gmbh is a worldwide leader in sensor and automation technologies with production and R&D facilities around the world. The Bomgar remote support solution was chosen by ifm to provide support services to 5,000 employees across 70 countries, enabling IT staff to solve technical problems faster while enforcing highest security and data protection standards. Bomgar will exhibit its remote support solutions at the itSMF Annual Conference 2013 in Kassel, Germany, Stand S04 from 9 to 10 December 2013. Full Story

Ovum Research Makes Case for Supporting Mobile Users with Secure Remote Access

— Bomgar, a leading provider of secure remote support solutions, today announced the results of research conducted with Ovum, one of the leading international analyst firms covering the software, services and telecoms markets. The research surveyed 300 IT decision-makers across the UK, France and Germany, focusing on the challenges faced by enterprise companies that provide remote support to users who are becoming increasingly more mobile. With the continued rise of bring your own device (BYOD) initiatives, and mobile employees using varied devices such as tablets and smartphones, a new, highly complex set of support and security challenges has arisen for IT. Full Story

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| Senior Director of Public Relations Bomgar Corporation

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