Press Releases

Maclellan Foundation Uses Bomgar to Provide Tech Support across the Globe

— Bomgar, the leader in enterprise remote support solutions, today announced that Maclellan Foundation is using its remote support solution to provide reliable tech support to a geographically dispersed workforce. A 70-year-old private grant making foundation, Maclellan provides grants across the globe for leadership development and capacity building. Although the company is based in Chattanooga, Tennessee, employees travel throughout the country and around the world. Full Story

Bomgar Honored as a 2014 Finalist for TSIA’s Spring 2014 TechBEST Awards

— Bomgar, the leader in enterprise remote support solutions, today announced it has been named a spring 2014 TechBEST finalist by the Technology Services Industry Association (TSIA), the leading association for today’s technology services organizations, at the Technology Services World (TSW) Best Practices conference today in Silicon Valley. Bomgar was named a finalist in the Best in Satisfaction category. Full Story

TA Associates Announces Majority Investment in Bomgar

— TA Associates, a leading global growth private equity firm, today announced it has completed an investment in Bomgar, a leading provider of enterprise remote support solutions. Full Story

Cheshire and Merseyside CSU Provides Secure, Consolidated Remote Support with Bomgar

— Bomgar, the leader in enterprise remote support solutions, today announced that Cheshire and Merseyside Commissioning Support Unit (CMCSU) is using its solution for a more secure and consolidated approach to remote tech support. Part of the National Health Service (NHS), CMCSU was formed through the merger of several organisations and is responsible for supporting 20,000 staff members in 218 different locations throughout England. Full Story

Bomgar Showcasing ServiceNow Certified Integration at Knowledge14 Conference

— Bomgar, the leader in enterprise remote support solutions, today announced it is exhibiting at the ServiceNow® annual Knowledge14® conference this week in San Francisco, California. Located at booth No. 313, the Bomgar team will demonstrate Bomgar’s certified integration for ServiceNow, which lets IT support groups launch secure remote support sessions and chats directly from ServiceNow, streamlining support processes and improving time to resolution. Full Story

Bomgar Solution Again Receives FIPS 140-2 Level 2 Validation

— Bomgar, the leader in enterprise remote support solutions, today announced it has been awarded a Level 2 Federal Information Processing Standards Publications (FIPS) 140-2 Validation: Security Requirements for Cryptographic Modules for its B200 and B300 appliances and version 13.1.3 software. FIPS 140-2 validation is a requirement for cryptographic products which will be used in a U.S. government agency network. Bomgar is the only remote support solution to achieve FIPS 140-2 Level 2 validation, ensuring its customers’ data remains safe from the most sophisticated methods of intrusion. Full Story

COPsync Provides CJIS Compliant Remote Tech Support with Bomgar

— Bomgar, the leader in enterprise remote support solutions, today announced COPsync is using its remote support solution to provide secure remote support to its clients. Based in Texas, COPsync operates the nation’s largest law enforcement real-time, information sharing, communication and data interoperability network. COPsync’s mobile application enables officers to efficiently gather information at the point of incident, and immediately share critical data with all officers on the COPsync network. Full Story

RBSCRP Securely Supports Point-of-Sale Systems using Bomgar

— Bomgar, the leader in enterprise remote support solutions, today announced that RBSCRP, Inc. is using Bomgar’s remote support solution to provide exceptional support to retail and hospitality clients. Headquartered in Honolulu, Hawaii, RBSCRP is a licensed distributor of Micros® point-of-sale (POS) products for the hospitality and retail industries. In business for more than 35 years, the company’s customers range from major hotel and restaurant chains with hundreds of point-of-sale (POS) devices to independent restaurants and retail outlets with a single terminal. Full Story

Bomgar Recognized as A Winner for Customer Advocacy Program

— Bomgar, the leader in enterprise remote support solutions, today announced its been named a winner in the 2014 Forrester Groundswell Awards for its customer advocacy program, the Bomgar Insider. The Forrester Groundswell Awards recognize excellence in the effective use of social technologies to drive business success. Bomgar was named the winner in the Social Reach Marketing (B2B) category during the Forrester Marketing Leadership Forum in San Francisco this week. This category recognizes social programs that effectively delivered marketing messages to new audiences. Full Story

Bomgar to Exhibit at Annual Service Desk and IT Support Show in London

— Bomgar, the leader in enterprise remote support solutions, today announced its plans for this year’s Service Desk and IT Support (SITS) Show, 29 -30 April, in London. Over the last two decades, SITS has established itself as the event that brings together the ITSM industry’s leading vendors, integrators, consultancies and service providers. Full Story

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| Senior Director of Public Relations Bomgar Corporation

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