Press Releases

Indiana University Provides Secure Remote and Chat Support with Bomgar

— Bomgar, a leader in secure remote support and access management solutions, today announced Indiana University (IU) is using Bomgar Remote Support to provide secure technology and chat support across eight campuses. With a total student population of more than 114,000, IU is a major public research institution, grounded in the liberal arts and sciences and a world leader in professional, medical and technological education. Full Story

Bomgar Expands Secure Cloud Platform for Global Remote Support Customers

— Bomgar, the leader in secure access solutions, today announced the expansion of the Bomgar Secure Cloud platform for its global customer base. Through a partnership with VMware, Bomgar is now offering its leading remote support solution from data centres in Germany to better meet the security and compliance requirements of customers in Europe and around the world. The Bomgar Secure Cloud platform allows support organizations to benefit from the full capabilities and security benefits of the Bomgar Remote Support solution within a flexible cloud deployment model. Full Story

Bomgar Named to the 2015 Inc. 500|5000 List of Fastest-Growing Companies

— Bomgar, the leader in secure access solutions, announced today that it’s been named to the 2015 Inc. 500|5000, an exclusive ranking of America’s fastest-growing private companies. Bomgar ranked No. 3555 based on a three-year growth rate of 89 percent, marking the seventh consecutive year that Bomgar has been included on the list. Full Story

University of Miami Secures and Streamlines Remote Support with Bomgar

— Bomgar, a leader in secure remote support and access management solutions, today announced that the University of Miami (UM) is using its remote support solution to meet the University’s diverse set of needs. Founded in 1925, UM is a private research university comprised of 11 schools with more than 16,000 students from around the world, and offers 180 academic programs and majors. Full Story

Cook Incorporated Secures Vendor Access with Bomgar

— Bomgar, a leader in secure remote support and access management solutions, today announced Cook Incorporated is using Bomgar to secure and monitor vendor access to its internal systems. A manufacturer of medical devices, Cook makes 16,000 products that serve 13 hospital lines in 135 counties. Headquartered in Bloomington, Indiana, Cook Medical’s world headquarters is home to more than 2,400 employees. Full Story

Bomgar Expands Remote Screen Sharing for Android 5.0 Devices

— Bomgar, a leader in secure remote support and access management solutions, has expanded its support capabilities for Android to include screen sharing of all Android 5.0+ devices. The Bomgar Remote Support solution already enables full remote control of Samsung Android devices, and basic support functions for all Android phones and tablets, including co-browsing, transferring files, interacting with system info, and viewing the camera roll. Now support organizations can also connect to and see the screen of any Android 5.0+ device, making it easier to troubleshoot issues or train employees or customers. Full Story

Bomgar Introduces Remote iOS Screen Sharing

— Bomgar, a leader in secure remote support and access management solutions, today introduced a new Remote iOS Screen Sharing capability that allows support professionals to connect to and view the screen of iOS devices for troubleshooting and training purposes. Bomgar is the only Remote Support vendor to offer this functionality, which allows view-only screen sharing of iOS 8.0.1+ devices that are connected via USB to a Mac running OS X Yosemite. The introduction of iOS Screen Sharing exemplifies Bomgar’s commitment to enabling remote support for any device, anywhere, including the most popular mobile devices, such as the iPhone and iPad. Full Story

SysAid and Bomgar Integration Increases Support Efficiency and Customer Satisfaction

— Bomgar, a leader in secure remote support and access management solutions, today announced an integration between SysAid’s help desk software and the Bomgar Remote Support solution. The new integration increases the effectiveness of support representatives by allowing them to access secure chat and remote support capabilities directly from an incident in SysAid. Full Story

Bomgar Recognized in Gartner’s Market Guide for Privileged Access Management

— Bomgar, a leader in secure remote support and access management solutions, today announced it’s recognized as a representative vendor in this year’s Gartner Market Guide for Privileged Access Management. The report provides an analysis of the privileged access management (PAM) market and vendors who offer PAM solutions. According to the guide, the PAM market continues to see strong growth across the board, “with the growth rate for 2014 estimated to have been 32%.” The report also found that, “while in 2013 the majority of inquiries about PAM tools from Gartner clients were driven by compliance concerns and operational efficiency, a large part is now driven by the desire to mitigate threats of breaches and insider attacks. Gartner expects this trend to continue at least until 2016.” Full Story

Bomgar and Thycotic Partner to Improve Privileged Account Access Security

— Bomgar, a leader in secure remote support and access management solutions, and Thycotic, a provider of smart and effective privileged account management solutions for global organizations, have partnered to integrate Bomgar’s Privileged Access Management solution and Thycotic’s Secret Server enterprise privileged account management solution. The new integration provides enterprises with better control and visibility of access to critical endpoints and privileged accounts. Full Story

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Elizabeth Hulsey | Public Relations Specialist Bomgar Corporation

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