Bomgar Named to Deloitte Technology Fast 500 for Second Consecutive Year; Closes Record Q3

Growth Stimulated by Increased Demand for Remote Support Software that Drives IT Cost-savings

Ridgeland, MS (PRWEB) — Bomgar Corporation, a leading provider of appliance-based remote support software, announced the close of its strongest quarter to date and was ranked No. 84 on the 2009 Technology Fast 500™. The company attributes revenue growth to an uptick in demand for remote support software that allows IT to improve support productivity and reduce costs. It is also the second year in a row Bomgar was recognized by Deloitte as one of the 500 fastest growing technology companies in North America. This year’s rankings are based on percentage of fiscal year revenue growth during 2004 to 2008, where Bomgar grew 2,133 percent.

“By providing a solution that increases first call resolution, reduces incident handling time – and virtually eliminates the need for onsite tech support visits – IT organizations can dramatically reduce operating expenses,” said Joel Bomgar, Bomgar Corporation’s CEO and founder. “This is especially important during a recession as organizations are forced to do more with less. The fast ROI appeal of our appliance-based deployment model has enabled Bomgar to grow at a record pace, and we are honored to once again be ranked on Deloitte’s Technology Fast 500.”

The Bomgar Box is a secure platform for virtualizing IT support operations and enables technicians to be in more places and on more systems than possible with an on-site approach. Its solution is purpose-built to arm IT technicians with the online tools necessary to eliminate the frustration of phone-only tech support. With Bomgar, technicians can view an end user screen and handle multiple support sessions at once to quickly troubleshoot technical issues on-demand.

The company is uniquely positioned in the marketplace with its secure appliance-based remote support solution that minimizes the overall cost of IT support. The Bomgar Box provides platform support for a range of operating systems and devices (i.e. Windows, Mac, Linux, SmartPhones), and offers out-of-the-box integration with BMC Remedy and HP Service Center and Service Manager. Typically customer ROI cycles are seen within 3-6 months.

Bomgar is the worldwide leader in secure, appliance-based remote support. The company’s award winning solutions enable organizations to improve IT support efficiency by securely accessing and managing virtually any system – Mac, Linux, BlackBerry and Windows Mobile smartphones plus all versions of Windows. Over 5,000 leading companies around the world have deployed Bomgar’s enterprise-class solutions to transform their IT support functions and significantly improve operational efficiency and customer satisfaction while dramatically reducing costs. Bomgar is a privately-held company headquartered in Ridgeland, Mississippi with offices in Atlanta, San Francisco, Washington DC, Paris and London. In 2009, Bomgar was named one of the 500 fastest-growing companies in the US by Inc. Magazine.

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