Announcing the Remote Desktop Support Appliance

NetworkStreaming integrates SupportDesk™ software with the Gateway appliance hardware device

NetworkStreaming, a leading developer of remote control support software, today announced the release of its hardware Gateway appliance. The Gateway offers a turn-key solution for effective technical support.

"Our new Gateway appliance will enable support representatives to log in from anywhere in the world and then remote control virtually any computer worldwide simply by directing the remote user to a link on the support rep's website," said NetworkStreaming CEO, Joel Bomgar.

Nathan McNeill, NetworkStreaming COO, said, "The Gateway offers an incredible level of functionality in a solution that can be deployed just by plugging in a cable. It offers to the enterprise a means of deploying and managing help desk support with minimal infrastructure needs or continuing cost."

NetworkStreaming plans to use the Gateway as the architectural core of its product line. "We want to offer with the Gateway a single, cohesive solution, whether the solution is our core remote support product, SupportDesk^TM, or something much more far-reaching. The Gateway is a solid platform for online collaboration and data transfer that will enable us to build integrated new products and extend our current products' functionality," said McNeill.

"The Gateway is a result of NetworkStreaming's constant focus to offer superior products and services at a cost that produces a strong ROI," said Bomgar. As with other NetworkStreaming products, the Gateway comes with a full thirty day money back guarantee*. Maintenance for the Gateway appliance is covered under NetworkStreaming's Maintenance and Renewal Program.

For information on NetworkStreaming's remote desktop support appliance, go to http://www.bomgar.com.

Bomgar is the worldwide leader in secure, appliance-based remote support. The company’s award winning solutions enable organizations to improve IT support efficiency by securely accessing and managing virtually any system – Mac, Linux, BlackBerry and Windows Mobile smartphones plus all versions of Windows. Over 5,000 leading companies around the world have deployed Bomgar’s enterprise-class solutions to transform their IT support functions and significantly improve operational efficiency and customer satisfaction while dramatically reducing costs. Bomgar is a privately-held company headquartered in Ridgeland, Mississippi with offices in Atlanta, San Francisco, Washington DC, Paris and London. In 2009, Bomgar was named one of the 500 fastest-growing companies in the US by Inc. Magazine.

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