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Bomgar Enhances Security Features with Latest Release
Date: 04/30/07
Summary: Executives to highlight secure technical support options at upcoming events
RIDGELAND, Miss., April 30, 2007 – Bomgar Corporation (formerly NetworkStreaming), the only provider of appliance-based remote support technology, today announced support for multifactor authentication with the release of Bomgar™ 9.3, the latest version of its software. By adding an extra layer of security, Bomgar's customers can assure users that their tech support is being provided by a trusted source.
According to a recent Gartner report, the number of regulatory requirements directly affecting IT operations will double by 2012. These numbers demonstrate the criticality of ensuring data integrity and user trust - particularly with activities like tech support that give IT professionals access to user data and sensitive application information.
Bomgar's latest release furthers its commitment to securing remote support by adding new features to its existing security measures such as SSL encryption, appliance-based delivery and user initiated sessions. With 9.3, Bomgar™ is introducing a number of new capabilities and assessments that will help customers in maintaining data integrity and ensuring appropriate use in remote support sessions. These include:
• Multifactor Authentication: With 9.3, Bomgar™ is strengthening access security by requiring multiple methods of authentication to ensure the right person is using the application. Specifically, support for RADIUS servers will enable administrators to integrate with RSA SecurID and other authentication mechanisms.
• Enhanced LDAP: Bomgar™ 9.3 also adds support for a range of LDAP implementations other than Active Directory, allowing customers to comply with corporate or industry mandates regarding application access.
• Secure Deployment: Bomgar™ recently engaged with Symantec to develop a best practices guide for implementing the Bomgar Box™, to ensure customer security from the initial setup.
"Our top priority since the very beginning has been to provide secure technical support technology at every level of the transaction," said Joel Bomgar, founder and CEO of Bomgar Corporation. "From an organizational level, this includes selling our software in an appliance that prevents organizational data from being routed through a third party. From an end user perspective, this includes features such as the ability to stop a session at any time. With the addition of these new elements, we've hardened security at other major points in between."
To educate the market on the growing need for secure remote support, Joel Bomgar is scheduled to present at the upcoming HDI annual conference taking place April 30 - May 3 in Las Vegas. For more information, or to register to attend the conference, please visit: http://www.thinkhdi.com/hdi2007.
About Bomgar Corporation
Based in Ridgeland, Miss., Bomgar Corporation, formerly NetworkStreaming, specializes in appliance-based solutions for remote control support. Bomgar™ allows companies to connect to remote clients and co-workers via the Internet anywhere in the world, in less than 10 seconds. The company is the only provider in the industry offering an appliance-based solution, providing companies with an unparalleled level of security and the ability to scale efficiently. Backed by venture capital, Bomgar™ has grown steadily since its inception in 2003, securing more than 2,600 customers in all 50 states in the US and 33 countries, in addition to resellers in Canada, South Africa and the U.K.
For information on Bomgar's remote desktop support appliance, go to http://www.bomgar.com.
Melissa Dent
Vice President of Marketing
Bomgar Corporation
mdent@bomgar.com
601.519.0139
Jennifer Lake
Lois Paul & Partners
jennifer_lake@lpp.com
512.638.5313 |
