Reach Out and Fix Something – Mobile Enterprise Magazine

Mobile Enterprise Magazine

One comment I got from a staff member who I've turned onto this technology," recalled Chuck Deaton, IT security manager for Humana health insurance, "was, 'If you wanted to take it away from me, you'd have to pry it from my cold, dead hands.'"

It's a ringing endorsement for Bomgar's Bomgar Box, an appliance that simplifies the help desk task of supporting computer users in the field or on the company LAN. As mobile employees carry an ever-increasing arsenal of devices, supporting them is becoming more critical, and troublesome, than ever before.

Bomgar is the worldwide leader in secure, appliance-based remote support. The company’s award winning solutions enable organizations to improve IT support efficiency by securely accessing and managing virtually any system – Mac, Linux, BlackBerry and Windows Mobile smartphones plus all versions of Windows. Over 5,000 leading companies around the world have deployed Bomgar’s enterprise-class solutions to transform their IT support functions and significantly improve operational efficiency and customer satisfaction while dramatically reducing costs. Bomgar is a privately-held company headquartered in Ridgeland, Mississippi with offices in Atlanta, San Francisco, Washington DC, Paris and London. In 2009, Bomgar was named one of the 500 fastest-growing companies in the US by Inc. Magazine.

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