IT Life After Windows 7 – IT Business Edge

"Of course, most IT organizations won't upgrade all at once. But by the middle of next year, just about every IT organization is going to be supporting at least one or more instances of Windows 7. Given the fact that most help desks have been downsized in this tough economy, this may be a good time to think about incorporating some sort of remote login capability from companies such as Citrix, Cisco Webex or LogMeIn. Or perhaps better yet, IT organizations should develop their own remote login capabilities by deploying help desk software from companies such as Bomgar that allow IT organizations to remotely take over an end user's machine..."

Bomgar is the worldwide leader in secure, appliance-based remote support. The company’s award winning solutions enable organizations to improve IT support efficiency by securely accessing and managing virtually any system – Mac, Linux, BlackBerry and Windows Mobile smartphones plus all versions of Windows. Over 5,000 leading companies around the world have deployed Bomgar’s enterprise-class solutions to transform their IT support functions and significantly improve operational efficiency and customer satisfaction while dramatically reducing costs. Bomgar is a privately-held company headquartered in Ridgeland, Mississippi with offices in Atlanta, San Francisco, Washington DC, Paris and London. In 2009, Bomgar was named one of the 500 fastest-growing companies in the US by Inc. Magazine.

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