Category Archives: 2010 Press Releases

02/24 | New Enterprise Remote Support Appliance

“In some cases, our clients aren’t sitting behind a desk somewhere. They’re using a satellite link to resolve an issue out in the field – often in a place where IT support is critical to their safety or mission,” said Luc Poirier, Manager of Global Desktop Systems Management Engineering at CSC. “Implementation of Bomgar was straightforward compared to other solutions we’ve used. When you’ve got 5,000-plus support reps in different countries, a unified remote support toolset is extremely powerful.”

02/04 | Bomgar Integrates Intel® Remote PC Assist Technology

Bomgar Integrates Intel® Remote PC Assist Technology to Power PlumChoice’s Next Generation Support Services
Advanced Remote Control Technology Enables PlumChoice to Provide Premium Technical Support Services
RIDGELAND, Miss. – February 4, 2009 – Bomgar, the remote support solution for leading service providers and enterprises worldwide, today announced support for Intel®1 Remote PC Assist Technology2 (Intel® RPAT). [...]