3 Easy Steps to Providing Remote Tech Support – ChannelWeb

Product Reviewed: Bomgar Remote Support Appliance
Source: ChannelWeb
Author: Mario Morejon
Date: 8/27/2007
Related Links:

• Original Article: "3 Easy Steps to Providing Remote Tech Support"

Bomgar is the worldwide leader in secure, appliance-based remote support. The company’s award winning solutions enable organizations to improve IT support efficiency by securely accessing and managing virtually any system – Mac, Linux, BlackBerry and Windows Mobile smartphones plus all versions of Windows. Over 5,000 leading companies around the world have deployed Bomgar’s enterprise-class solutions to transform their IT support functions and significantly improve operational efficiency and customer satisfaction while dramatically reducing costs. Bomgar is a privately-held company headquartered in Ridgeland, Mississippi with offices in Atlanta, San Francisco, Washington DC, Paris and London. In 2009, Bomgar was named one of the 500 fastest-growing companies in the US by Inc. Magazine.

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