The Bomgar Partner Network

Bomgar is a market leading enterprise remote support solution with over 8,000 customers globally and has consistently been recognized as one of the fastest growing companies in the U.S. Our global network of partners is comprised of IT systems management providers, technology partners, value-added resellers and systems integrators who are committed to providing best-in-class service desk and enterprise remote support solutions. Together with our partners, we provide end-to-end support solutions that are more responsive, efficient and secure. By removing the geographical and technological barriers between customers and those supporting them, help desk support elevates the customer experience to an entirely new level.

Bomgar Technology Helps Your Customers Get Ahead

Customers Benefit By:

  • Instantly reducing costs and improving help desk efficiency
  • Eliminating on-site visits by 50-90%
  • Accelerating resolution time by 25-50%
  • Increasing first call resolution to 100% or more
  • Easily measuring and exceeding SLAs
  • Simplifying management and monitoring of all reps
  • Ensuring security and logging of all sessions
  • Easily integrating with service desk and other operations systems

With local presence and in-house expertise, partners are able to introduce Bomgar to their customers who are looking to improve service levels, centralize support processes, and strengthen compliance. Integrating with Bomgar's remote support solutions significantly reduces incident response and resolution times, nearly eliminates on-site dispatches, increases first call resolution and boosts customer satisfaction.

Bomgar Help Desk Integrations