Bomgar simplifies IT remote support by enabling your technicians to use one, highly secure remote support solution to deliver collaborative, real-time support for all platforms and systems regardless of their location. Bomgar has a proven track record of delivering measurable business value to organizations across diverse industries and geographies.
Bomgar is the worldwide leader in secure, appliance-based remote support. The Bomgar solution enables organizations to improve IT support efficiency by remotely accessing and fixing virtually any system in any location.
More than 5,500 leading companies around the world have deployed Bomgar's enterprise-class solution to transform their IT support functions and significantly improve operational efficiency and customer satisfaction while dramatically reducing costs.
Bomgar is the only remote support solution to pass the Symantec Product Penetration Security Test, and the only one to achieve the Federal Information Processing Standard (FIPS) 140-2 Level 2 certification, meeting the stringent requirements set by the National Institute of Standards and Technology for both hardware and software.
Bomgar is a privately-held company headquartered in Ridgeland, Mississippi with offices in Atlanta, San Francisco, Washington DC, Paris and London.
"If I could turn back time and had the benefits of Bomgar two years ago, we'd be miles ahead of where we are now. The ROI has been tremendous."
DJO Incorporated
"Bomgar's integration features allow PlumChoice support reps to use existing tool–sets across multiple operating systems. With these integrated tools, support agents are able to fix problems on the first call 92% of the time."
PlumChoice
"The Bomgar solution has enabled Fiserv staff to increase access to remote presence by more than 300%, of which 27% is revenue generating, and improve overall customer satisfaction."
Fiserv, Inc.
