Bomgar simplifies IT remote support by enabling your technicians to use one, highly secure remote support solution to deliver collaborative, real-time support for all platforms and systems regardless of their location. With Bomgar, support organizations increase productivity, reduce support costs and boost customer satisfaction.

The Bomgar solution allows technicians to:.

• Troubleshoot the most common issues, such as file compatibility, networking protocols, and calendar synchronization between both Windows and Mac operating systems.
• Simultaneously handle multiple sessions across platforms. This means that while connected to an iMac at a user's desk, the technician can also connect to a Windows laptop across the world and determine why the two systems can't exchange data or any other issues.

Whether you're supporting Macs from PCs or vice-versa, Bomgar provides one, centralized system to remotely support all of your systems. The same solution can also be used to support a wide range of unattended systems and mobile devices, including the iPhone, iPad and Windows Mobile smartphones.

See for yourself how Bomgar's real-time, collaborative remote support can benefit your business.