Bomgar Corporation

iPhone and iPad Remote Support Software

Bomgar supports Apple iOS configuration profile distribution, allowing support technicians to offer public and private administrator-configured profiles for downloading to users' iPhone®, iPad™ or iPod touch® devices.

Bomgar simplifies IT remote support by enabling your technicians to use one, highly secure remote support solution to deliver collaborative, real-time support for all platforms and systems regardless of their location. With Bomgar, support organizations increase productivity, reduce support costs and boost customer satisfaction.

Apple iOS Support

Bomgar offers the most robust remote support capabilities available for popular iOS devices, increasing technician productivity and customer satisfaction.

Bomgar allows support technicians to help remote iPhone and iPad users:

  • Co-browse a Web site or Web application to see what the user sees.
  • Push web resources.
  • View screen shots the end-user captures.
  • Chat with the end-user.
  • Send iOS Configuration Profiles for device settings.

iPad and iPhone Representative Console

Bomgar also offers the first and only remote support representative consoles designed for the iPad, iPad 2 and iPhone (iPhone Rep Console available 2012). The Bomgar iPad Rep Console and iPhone Rep Console allow IT support technicians to access, view and fix a remote computer or mobile device directly from their iPad or iPhone, enabling them to provide the right support at the right time no matter where they're located.

Multi-Platform Support

Bomgar also includes remote support capabilities for Android, BlackBerry and Windows Mobile devices, as well as a wide range of desktops, laptops and unattended systems.

See for yourself how Bomgar's real-time, collaborative remote support can benefit your business by requesting a free trial now.