Bomgar simplifies IT remote support by enabling your technicians to use one, highly secure remote support solution to deliver collaborative, real-time support for all platforms and systems regardless of their location. With Bomgar, support organizations increase productivity, reduce support costs and boost customer satisfaction.

Bomgar allows support technicians to:

• Chat with the BlackBerry user and remotely view their screen.
• Control the BlackBerry keys and trackball.
• View the smartphone system information, including memory, battery life, and software version.
• Control remote computers tethered to the BlackBerry smartphone.
• Support BlackBerry devices using the BlackBerry Enterprise Server (BES) or Internet Service (BIS).

Bomgar also offers remote support capabilities for Windows Mobile, iOS and Android mobile devices, as well as a wide range of desktops, laptops and unattended systems.

See for yourself how Bomgar's real-time, collaborative remote support can benefit your business.