Bomgar simplifies IT remote support by enabling your technicians to use one, highly secure remote support solution to deliver collaborative, real-time support for all platforms and systems regardless of their location. With Bomgar, support organizations increase productivity, reduce support costs and boost customer satisfaction.
Smartphone and Tablet Support
With Bomgar, support technicians can:
- Remotely view the mobile device’s screen, control the keypad and cursor and quickly resolve incidents.
- Use the same process for remotely supporting mobile devices that they use for desktops and laptops.
- Simultaneously support multiple smartphones and tablets across different platforms.
Multi-platform Support
In addition to offering full remote support capabilities for BlackBerry and Windows Mobile smartphones, Bomgar offers configuration and remote support functionality for iPhones, iPads and Android devices. Bomgar customers can also download the Bomgar iPad Rep Console to remotely support systems and devices from their iPad.
The same Bomgar solution can be used to support a wide range of desktops, laptops and unattended systems.
See for yourself how Bomgar’s real-time, collaborative remote support can benefit your business.