Saas for the IT helpdesk is not in the cards for a large percentage of concerned enterprise IT decision makers, recent research says.
According to recent research, SaaS may not be as popular as we thought. In fact, nearly 40% of American and European software IT decision-makers said they’re not interested in SaaS at […]

Employees working from home at least part-time is almost expected – find out how to make the business case for your company.
Gartner says that 41.4 million employees (globally) will spend at least one day every week working from outside the office in 2008. One of the primary drivers in this trend is employees who desire […]

With spending on enterprise applications on the rise, SMBs would be wise to focus on cost-efficient technologies that also improve the customer experience.
IDC predicts a growth rate of 10.6% (compound annual growth rate) in SMB enterprise application spending over the next four years. To achieve and maintain such an increase in spending, companies would […]

Internal security could defeat all other efforts. Check out this survey.
A UK survey conducted on 300 senior IT pros revealed that security of company data is somewhat less than it should be: 22% of the respondents said they relay sensitive company info by FTP, 35% by courier, 4% use the postal system, and a whopping […]

If you never had to send another support tech to an on-site call, Bomgar would be happy.
Have you checked out Bomgar’s 10.1? It includes a new Software Development Kit (SDK) that reduces the time spent integrating Bomgar with other systems by nearly 75 percent so you’re up and running in days instead of weeks. […]