Bomgar & HDI

 

In order to further the goal of making every support rep more productive through support virtualization, Bomgar has a committed relationship with HDI (Help Desk Institute), the largest association for IT Service and Support Professionals with 7,500+ members worldwide.  HDI empowers members of the IT help desk workforce with industry information, membership collaboration and globally recognized certification and training programs.  

With a strong presence in the heart of the tech support field, HDI provides Bomgar several opportunities to collaborate with help desk support representatives worldwide. Since becoming a member in 2005, Bomgar has been a major exhibitor at every semi-annual HDI conference, reaching senior-level IT professionals .  Joel Bomgar, CEO, shared Bomgar's vision and value of on-site versus remote support as a featured speaker at the Spring 2008 conference.  Bomgar also attends meetings throughout the United States and United Kingdom, establishing personal relationships with IT help desk managers in every industry.

HDI offers help desk support professionals extensive educational materials, including informative and practical webinars.  Bomgar has teamed with HDI to address such subjects as saving money and planning for future ROI within the help desk.

Bomgar continues to partner with HDI to enhance a strong presence with members worldwide and foster education within the field of help desk professionals.