Upgrade a Single Bomgar Appliance Using Manual Updates
If you are unable to use automatic updates (e.g., if your appliance exists on a restricted network), you may perform manual updates.
Log into your Bomgar Appliance and go to the Updates page.
From the Updates page, browse to the file from the Manual Installation section and then click the Update Software button to complete the installation. The appliance will install the new version of the Bomgar software.
Note: Be prepared to install software updates directly after download. Once an update has been downloaded, it no longer appears in your list of available updates. Should you need to re-download an update, contact Bomgar Technical Support.
Note: If you receive an error, please make sure the time listed on the /appliance > Status > Basics page is correct. Many functions of the Bomgar Appliance, including the Appliance Download Key, rely on this time being correct. If the time is not correct, please check the NTP setting on the Networking > IP Configuration page.