Disclaimers, Licensing Restrictions and Tech Support


This document is provided for information purposes only. Bomgar Corporation may change the contents hereof without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Bomgar Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. The technologies, functionality, services, and processes described herein are subject to change without notice.

BOMGAR, BOMGAR BOX, mark B, JUMP and UNIFIED REMOTE SUPPORT are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners.


Licensing Restrictions

One Bomgar license enables one support representative at a time to troubleshoot an unlimited number of remote computers, whether attended or unattended.* Although multiple accounts may exist on the same license, two or more licenses (one per concurrent support representative) are required to enable multiple support representatives to troubleshoot simultaneously.

*Starter Service accounts are limited to 25 Jumpoints and/or Jump Clients per site. Starter Service accounts do not provide screen or command prompt recordings.


Tech Support

At Bomgar, we are committed to offering the highest quality service by ensuring that our customers have everything they need to operate with maximum productivity. Should you need any assistance, please contact Bomgar Technical Support at www.bomgar.com/support.

Technical support is provided with annual purchase of our maintenance plan.