View Remote System Information from the iOS Rep Console

System Info Overview

System Information - iPhone  System Information Overview - iPhone  System Information Details - iPhone

Privileged representatives may view a complete snapshot of the remote device's or computer's system information to reduce the time needed to diagnose and resolve the issue. The system information available varies depending on the remote operating system and configuration.

Select successive category names to access the data you wish to view. To return to the previous category, tap the Back button.

Once the data has been populated, you can tap the Refresh button to retrieve the most recent data.

Refresh